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TELWatcherTELWatcher

Transform your phone into a Strategic business tool

[ What is CTI? | Functions | Features | Requirements | FAQ | Price ]


Requirements
TELWatcher Server System Requirements

One of the following OS must be installed: (*1)

  • Windows NT Workstation 4.0 (Service Pack 4 or higher)
  • Windows 2000 Professional
  • Windows Me
  • Windows XP

You must have FileMaker Pro version 5.0, 5.5, or 6.0 installed. Additionally, installation requirements must be met for the specific FileMaker Pro version you are using. The number of serial ports (RS-232C) must correspond to the number of Caller ID Adapters and a USB port must be available (*2).
Caller ID Adapter requirements must also be met (*3).
Memory: 128 MB minimum

*1...Windows NT/2000/XP is recommended for improved reliability.
*2...TELWatcher Server supports extended serial ports such as USB/Serial adaptors and RS-232C interface boards.
*3...Your Caller ID Adapter must be a Rochelle Communications Caller ID Adapter. Supported models are 2802, and 2045

TELWatcher Client System Requirements

One of the following OS must be installed:

Windows Requirements

  • Windows NT Workstation4.0 (Service Pack 4 or higher)
  • Windows 2000 Professional
  • Windows ME
  • Windows XP

You must have FileMaker Pro version 5.0, 5.5, or 6.0 installed. Additionally, installation requirements must be met for the specific FileMaker Pro version you are using. Since TELWatcher Server and TELWatcher Client both communicate by using UDP Broadcasting, they must be on the same local network. Please ask your network administrator for details.

* "Screen Transfer" function needs a static IP address on each TELWatcher Client PC.

Mac OS and Mac OS X Requirements

  • Mac OS 9.0.4 or higher installed (Mac OS X, Version 10.1 or higher)

You must have FileMaker Pro version 5.0, 5.5, or 6.0 installed. Additionally, installation requirements must be met for the specific FileMaker Pro version you are using. Since TELWatcher Server and TELWatcher Client both communicate by using UDP Broadcasting, they must be on the same local network. Please ask your network administrator for details.

* "Screen Transfer" function needs a static IP address on each TELWatcher Client PC.

 
Supported Caller ID Adapter

Model 2802, 2045 , 2050 (Rochelle Communications, Inc.)

* PBX must be compatible with analog phone line circuits.

 
Price
[TELWatcher Professional Standard Package]
TELWatcher Server ...... 1 License
$999.00
TELWatcher Client ....... 5 Licenses

[Additional License]
TELWatcher Client ....... 1 License
$99.00

* Please prepare devices, telephone equipment, OS, and other software necessary for proper installation / operation.
* The above total includes software items only. Consumption tax and shipping fees have not been added.
 

 

 

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