Transform your phone into a Strategic business tool

[ What is CTI? | Functions | Features | Requirements | FAQ | Price ]

Are your customers constantly being asked the same questions on the phone?
	As we all know, these kind of repetitive conversations make customers uneasy. To increase customer satisfaction, you need an office structure which allows information from past telephone correspondence to be shared throughout the office.
What is CTI?
	By combining the telephone system and an information distribution system (such as a LAN based computer system), CTI (Computer Telephony Integration) integrates both systems' functions to make your total operation truly effective. In other words, “CTI” is a general term meaning system integration that yields business effectiveness and business advancement. What about existing CTI systems? CTI systems are used at large call centers. Since existing CTI systems are extremely expensive, they cannot be easily implemented at small and mid-sized businesses. That's where TELWatcher Professional comes in! The epoch-making TELWatcher Professional is a cost effective, customizable product with full-scale CTI system functions. TELWatcher Professional can be used with a wide variety of phone devices and computer Operating Systems. Transform your phone into a strategic business tool. Information derived from telephone correspondence can now be easily shared throughout the office. You no longer have to rely on one responsible party that manually distributes past telephone correspondence information. To make calling customers part of your permanent, satisfied clientele, use TELWatcher Professional to transform your phone into a strategic business tool!