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TELWatcherTELWatcher

Transform your phone into a Strategic business tool

[ What is CTI? | Functions | Features | Requirements | FAQ | Price ]


FAQ

 

 

Server

Client

Functions
 
Server
  1. What preparations are necessary to use TELWatcher Server?

  2. I am currently using a Caller ID adapter that is not supported by TELWatcher Server. Can I use a Caller ID adapter that TELWatcher Professional does not support?

  3. Is it possible to use TELWatcher Professional without installing FileMaker Pro?

  4. I have over 10 Clients in my CTI system. Do I have to use FileMaker Pro Unlimited?

  5. The Caller ID adapter receives the incoming call, but the caller number is not added into the "Incoming call.fp5" database.
Client
  1. What preparations are necessary for TELWatcher Client?

  2. Is it possible to use TELWatcher Client without installing FileMaker Pro?

  3. Caller numbers are not displayed on the "Incoming call.fp5" database when receiving calls.
Functions
  1. I would like to have only relevant caller information displayed. Is it possible to display caller information on the Caller ID adapter when I pick up the receiver, rather than have it displayed when a call is received?

  2. Can you reuse a clientele database that is currently managed with EXCEL or ACCESS?

  3. Is it possible to add CTI functions to your existing FileMaker Pro system by using TELWatcher Professional?

  4. I am using the FileMaker Pro version that meets operation requirements. However, I receive error messages when receiving calls.

 
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