KP-Backup Help

9. Support

For support enquiries regarding KP-Backup, please email including the information below.
  1. Computer make, model and amount of RAM
  2. Operating System name and version
  3. FileMaker Server version
  4. Java version(See the FAQ for help with this)
  5. A detailed description of your problem
  6. Instructions on how to reproduce your problem


  • We value customer feedback about our products! Please email us your comments.
  • For technical enquiries about FileMaker Server, please contact your software provider
  • For news and updates about our proucts, please visit our website: http://www.key-planning.com

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